Steve Jeffes

Managing Director, LegendaryCX

• 30+ years

• Fortune 500 consulting

• Defense systems engineering

• CX transformation

• AI

• Customer Service & Experience

• Operations Optimization

• Sales Optimization

• Change Management

Career Highlights

• Over $500M in newly discovered revenue from Customer Advisory Boards

• 20,000+ customer programs

• $187M aftersales business

• From $0 to $200M+ following product launch in two short years in a startup enviroments. 

• Built 50+ team customer and experience team from scratch

• Fortune 500 transformation experience

• DOD mission-critical techical systems

Industries Served

1. Financial Services

2. Healthcare

3. Technology

4. Automotive

5. Retail

6. Travel & Hospitality

7. Defense

8. Industrial